Privacy Policy

General Data Protection Regulation (GDPR)

The Data Protection Act

The Data Protection Act controls how your information is used by organisations, businesses or the government. Everyone responsible for using data has to follow strict rules called ‘data protection principles’. They must make sure the information is:

Used fairly and lawfully
Used for limited, specifically stated purposes
Used in a way that is adequate, relevant and not excessive
Accurate
Kept for no longer than is absolutely necessary
Handled according to people’s data protection rights
Kept safe and secure
Not transferred outside the European Economic Area without adequate protection

At Tower Cleaning Services Ltd we are committed to following these rules.

What Information Do We Collect?

We collect the following data from anyone that completes the contact form on our website;

contact name, email, company name, address, frequency of cleaning and additional information entered into the boxes.

How We Use Your Information

We use the information that we collect from you;

to provide you with a quotation for our cleaning services
to provide you with any additional information required relating to our services
to provide information to you relating to other services that we offer that may be of interest to you.

When do we share data?

We do not share your details with anyone.

How to contact us?

If you wish to get in touch with us with any questions or concerns about our privacy practices, or if you wish to make a complaint you can write to us at: Tower Cleaning Services Ltd, Unit 6B Acorn Farm Business Centre, Cublington Road, Wing, LU7 0LB, or telephone: 01296 681497, or email: info@towercleaning.biz.

You may also lodge a complaint or contact the ICO (Information Commissioner’s Office) if you have any concerns about our privacy practices. You can write to: Customer Contact, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF or online: ico.org.uk, or telephone: 0303 123 1113.